It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any sale or use of our services implies that you have read and accepted our terms and conditions.
Charges for services to be provided by WMIW are defined in the project quotation that the Client receives via e-mail and/or in writing. Quotations are valid for a period of 60 days. WMIW reserves the right to alter or decline to provide a quotation after expiry of the 60 days. Payment for services is due by bank transfer.
At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies WMIW otherwise within ten (10) days of the date the materials are made available to the Client.
Turnaround Time and Content Control
WMIW will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at date agreed with Client upon WMIW receiving initial payment, unless a delay is specifically requested by the Client and agreed by WMIW.
During the project, WMIW will require the Client to provide website content; text, images, movies and sound files etc. to populate the website.
Failure to provide required website content:
WMIW is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.
On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation we need the text content for your site agreed in advance so that the SEO can be planned and completed efficiently. NOTE: Text content should be delivered as a Apple Pages, Microsoft Word, pdf file, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this.
Invoices will be provided by WMIW upon completion but before publishing the live website. Invoices are sent via email. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of twenty percent (20%) or £30 per month of the total amount due, whichever is greater.
Client agrees to reimburse WMIW for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography, plugins etc. This payment will be required prior to the purchase of the additional required materials.
WMIW makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Microsoft Edge, Google Chrome, etc.). The client agrees that WMIW cannot guarantee correct functionality with all browser software across different operating systems.
WMIW cannot accept responsibility for web pages which do not display acceptably in obselete version or new versions of browsers released after the website have been designed and handed over to the Client. As such, WMIW reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.
Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on WMIW’s Web space, WMIW will, at its discretion, remove all such material from its web space. WMIW is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account.
Termination of services by the Client must be requested in a written notice or email and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing or email. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.